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- AMD GRAPHIC NOT SHOWING

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09-29-2016 12:46 PM
Not showing 2 GB amd graphics only showing 1.5 gb internal Intel graphic
When I start my pc it's shows a msg
The AMD graphic drivers are not supported or unable you are AMD adapter in display manager
Please tell me the solution about my problem
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Accepted Solutions
09-30-2016 12:35 PM
Hi@shreyasM,
Welcome to the HP Forum! 🙂 It is a terrific place to find answers and tips! For you to have the best experience on the HP forum, I would like to direct your attention to the HP Forums Guide. First Time Here? Learn How to Post and More.
I grasp that you are not seeing the 2GB AMD graphic only the internal one. When you start your notebook you see a message "the AMD graphic drivers are not supported or unable you are AMD adapter in display manager ". First, I would test for hardware failures to rule that out as an option. HP Notebook PCs - Testing for Hardware Failures (Windows 10, 😎. In no issue are found then download the AMD driver package from HP Pavilion 15-n259tx Notebook PC Software and Driver page and save it to a known location. Uninstall both graphic drivers and the Catalyst Control center if it was not automatically removed and restart the notebook. Install the drivers you just saved as it has both drivers. Here are two links on switchable graphics that you may also wish to read over:
HP Notebook PCs - Overview of Switchable Graphics or Dual GPUs
HP Notebook PCs - Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
Please let me know how it goes.
Thanks! If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "Thumbs Up" to give me a Kudos. :catvery-happy:
09-30-2016 12:35 PM
Hi@shreyasM,
Welcome to the HP Forum! 🙂 It is a terrific place to find answers and tips! For you to have the best experience on the HP forum, I would like to direct your attention to the HP Forums Guide. First Time Here? Learn How to Post and More.
I grasp that you are not seeing the 2GB AMD graphic only the internal one. When you start your notebook you see a message "the AMD graphic drivers are not supported or unable you are AMD adapter in display manager ". First, I would test for hardware failures to rule that out as an option. HP Notebook PCs - Testing for Hardware Failures (Windows 10, 😎. In no issue are found then download the AMD driver package from HP Pavilion 15-n259tx Notebook PC Software and Driver page and save it to a known location. Uninstall both graphic drivers and the Catalyst Control center if it was not automatically removed and restart the notebook. Install the drivers you just saved as it has both drivers. Here are two links on switchable graphics that you may also wish to read over:
HP Notebook PCs - Overview of Switchable Graphics or Dual GPUs
HP Notebook PCs - Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
Please let me know how it goes.
Thanks! If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "Thumbs Up" to give me a Kudos. :catvery-happy:
09-30-2016 02:30 PM
But can you please tell my another problem
Some time my key bord keys are not working
Like M N caps lock or space key those key are not working smoe time n when I restore my pc it's stars working but after 1 or 2 it's stop working again can you please solved my problem.
10-03-2016 07:05 AM
HI @shreyasM,
Thank you for keeping my updated! I am glad one issue has been resolved. I see that you also have an issue with your keyboard. Please run the HP Support Assistant to aid with any recommended HP updates. Have you run the Windows troubleshooter? Here is a link that I hope will help.HP Notebook PCs - Notebook Keyboard Troubleshooting (Windows 10, 😎.