AMD GRAPHIC NOT SHOWING

[shreyasM]

My hp pavelion notebook 15-n259TX
Not showing 2 GB amd graphics only showing 1.5 gb internal Intel graphic

When I start my pc it's shows a msg
The AMD graphic drivers are not supported or unable you are AMD adapter in display manager

Please tell me the solution about my problem

[Sparkles1 · Accepted solution]

Hi@shreyasM,

Welcome to the HP Forum! 🙂 It is a terrific place to find answers and tips! For you to have the best experience on the HP forum, I would like to direct your attention to the HP Forums Guide. First Time Here? Learn How to Post and More.

I grasp that you are not seeing the 2GB AMD graphic only the internal one. When you start your notebook you see a message "the AMD graphic drivers are not supported or unable you are AMD adapter in display manager ". First, I would test for hardware failures to rule that out as an option. HP Notebook PCs - Testing for Hardware Failures (Windows 10, 😎. In no issue are found then download the AMD driver package from HP Pavilion 15-n259tx Notebook PC Software and Driver page and save it to a known location. Uninstall both graphic drivers and the Catalyst Control center if it was not automatically removed and restart the notebook.  Install the drivers you just saved as it has both drivers.  Here are two links on switchable graphics that you may also wish to read over:

HP Notebook PCs - Overview of Switchable Graphics or Dual GPUs

HP Notebook PCs - Switchable Graphics on Notebooks Configured with Intel and ATI GPUs

Please let me know how it goes.

Thanks! If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "Thumbs Up" to give me a Kudos. :catvery-happy:

[shreyasM]

Yes my problem is solved
But can you please tell my another problem

Some time my key bord keys are not working
Like M N caps lock or space key those key are not working smoe time n when I restore my pc it's stars working but after 1 or 2 it's stop working again can you please solved my problem.

[Sparkles1]

HI @shreyasM,

Thank you for keeping my updated! I am glad one issue has been resolved. I see that you also have an issue with your keyboard. Please run the HP Support Assistant  to aid with any recommended HP updates. Have you run the Windows troubleshooter?  Here is a link that I hope will help.HP Notebook PCs - Notebook Keyboard Troubleshooting (Windows 10, 😎.