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‎05-26-2016 04:31 PM

HP Recommended
Product: HP 850 G2
Operating System: Microsoft Windows 7 (64-bit)

I have a hp 850

 

after installing quicken 2016 (I previoulsy had quicken 2013) I now get the following error.

 

AccelerometerSt.exe - Application Error

 "The application was unable to start correctly (0xc000007b). Click OK to close the application."

can you guide me to correct this?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-26-2016 04:34 PM

HP Recommended

Hi,

 

Try the following.

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall - don't worry if you see an error at this stage, just continue.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67280.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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3 REPLIES 3

‎05-26-2016 04:34 PM

HP Recommended

Hi,

 

Try the following.

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall - don't worry if you see an error at this stage, just continue.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67280.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎05-27-2016 04:01 AM

HP Recommended

thank you. solved!

Was this reply helpful? Yes No

‎05-27-2016 04:03 AM

HP Recommended

Hi,

 

You're more than welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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