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‎11-18-2016 03:30 AM

HP Recommended
Product: HP14-AN017AU
Operating System: Microsoft Windows 7 (64-bit)

i just buy new laptop, type is HP14-AN017AU  AMD,

 

in here i need help to solve about OS for HP14-AN017AU,

i just have installer Win 7 64bit

 

i win7 64bit support for HP14-AN017AU, i hope anybody give me some link for driver,

 

thanks before

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-18-2016 04:43 AM

HP Recommended

Hi:

 

First, install the amd chipset driver and reboot.  You want the 3rd file listed (53 MB).

 

http://support.amd.com/en-us/download/chipset?os=Windows 7 - 64

 

Next, install the amd catalyst beta driver and reboot.

 

http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx

 

Audio:  Accept the agreement, download and install the second driver on the list.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

 

Ethernet:  Download and install the third driver on the list.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

 

If the amd chipset driver doesn't install the USB 3.0:  Install both of these...

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

 

Card reader:

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

 

3D Driveguard:

 File name: sp71811.exe

 

Webcam:

 File name: sp71830.exe

 

 Wireless:

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?spf_p.tpst=swdMain&s...

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎11-18-2016 04:43 AM

HP Recommended

Hi:

 

First, install the amd chipset driver and reboot.  You want the 3rd file listed (53 MB).

 

http://support.amd.com/en-us/download/chipset?os=Windows 7 - 64

 

Next, install the amd catalyst beta driver and reboot.

 

http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx

 

Audio:  Accept the agreement, download and install the second driver on the list.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

 

Ethernet:  Download and install the third driver on the list.

 

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

 

If the amd chipset driver doesn't install the USB 3.0:  Install both of these...

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

 

Card reader:

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5359417&sp...

 

3D Driveguard:

 File name: sp71811.exe

 

Webcam:

 File name: sp71830.exe

 

 Wireless:

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?spf_p.tpst=swdMain&s...

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 
Was this reply helpful? Yes No

‎11-18-2016 04:58 AM

HP Recommended

thank you very much,

i want try it,

 

:OpenSmile:

 

 

Was this reply helpful? Yes No

‎11-18-2016 05:04 AM

HP Recommended

You are very Welcome !!

 

 

 

 

 

 

All the Best !!

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

Was this reply helpful? Yes No
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