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‎09-11-2016 06:07 PM

HP Recommended
Product: HP Notebook 15-ac162ur
Operating System: Microsoft Windows 7 (64-bit)

Hello!

Can't install driver MEI for notebook, have error:

 

2016:09:11 02:10:09:249: Device: PCI\VEN_8086&DEV_8CBA (Intel(R) Management Engine Interface )
2016:09:11 02:10:09:249: MUP OS bits: 0x3FFFE
2016:09:11 02:10:09:249: E Win32 exception occurred!!
2016:09:11 02:10:09:249: Error code: 0x4E24 (20004)
2016:09:11 02:10:09:249: Error text: ''
2016:09:11 02:10:09:249: Extended error text: 'Error in device matching'
2016:09:11 02:10:09:249: Debug info: 'Setup.cpp (230)'

 

What could that means?

1 REPLY 1

‎09-11-2016 06:39 PM

HP Recommended

Hi:

 

See if this alternate driver works...

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware. 

 

ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75509.exe

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