Can't turn off TouchPad

[SuzyC9]

I have just purchased this notebook and find the TouchPad is interfering with my typing.  As I prefer to use my mouse I would like to turn off the Touchpad altogether but I can't find out how to do that for this model of notebook so please advise.

[DavidPK · Accepted solution]

Hi,

You could try the following option.

Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, select the Mouse entry and then select 'ClickPad Settings' tab.

Enter a checkmark against 'Disable internal pointing device when external USB pointing device is attached' - see the image below - then click Apply and Ok to save the change.

Regards,

DP-K

[SuzyC9]

Thanks.  I have tried this but clicking the Mouse option resulted in a message from Synaptics Pointing Device saying "Control Panel Extension incompatible with driver version".    Do you have any further suggestions please ?

[SuzyC9]

I have just closed the message referred to in my last post and was taken to a window that enabled me to turn off the TouchPad, so I am now fine thanks.

[DavidPK]

Hi,

You're welcome and that's good to hear

All the best,

DP-K