Cracked HP Pavilion x360 Convertible Screen

[KB96]

Hi,

I opened my laptop up tonight to find that the screen has cracked, I have no idea how this has happened as it has been in its protective sleeve all day and was fine last night. I was wondering how much it would cost to repair the screen?

I also was trying to look whether or not my laptop had a warranty using your service however I was unable to find this, please help this laptop is my pride and joy and I need it for university work!!

I have had to disable the touch screen for now as it was randomly pressing areas of the screen.

Thanks,

Kate.

[GBL84]

Hello Kate,

Welcome to FORUM !!

Sorry to know  !

Replacement of Broken screen is very expensive. I would say  approx 60-70 Percent of the cost of what you had paid to purchase the whole Laptop.

Please read this Article :

http://www.pcworld.com/article/2907078/how-to-replace-a-broken-laptop-screen.html

Please contact HP and see if you can get a Quote on this : 

Contact HP

Verify the warranty status here:

 http://support.hp.com/us-en/checkwarranty 

If your PC is OUT OF WARRANTY, then You will have look out a Local Computer stores nearby or

Take it to HP Authorized support providers

http://www8.hp.com/us/en/store-finder/find.do?bs=SR4&type=authorized

Hope this helps, for any further queries reply to the post and feel free to join us again !!

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Thank You,

GBL84

I am not an HP Employee