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HP Recommended

okay my HP support assistance is showing me a update for CyberLink Power Media Player 14  -  CyberLink Corp.  -  14.0.2.5829 and it will not install the update and i want this update what can i do to get it

 

i have a window 10 laptop that i just got in april so please help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

its ok i found

 

i went to the hp site found my laptop and found the program and reinstalled it now there is no update so it done properly

 

thank you

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4 REPLIES 4
HP Recommended

@marti77 wrote:

... i have a window 10 laptop that i just got in april so please help


Hi,

 

What is it ? Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

BH
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HP Recommended
HP Recommended

Hi,

 

I've got

  

502 Bad Gateway

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

its ok i found

 

i went to the hp site found my laptop and found the program and reinstalled it now there is no update so it done properly

 

thank you

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