• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

 

 

Press the Windows + R keys to open the Run dialog, type cleanmgr, and click/tap on OK to open Disk Cleanup.

 

Click/tap on the Clean up system files button.

 
1.png
 
If prompted by UAC, click/tap on Yes. Repeat step 2 above. Check the Previous Windows installation(s) box, and click/tap on OK. (see screenshot below)
2.jpg

Click/tap on Delete Files to confirm.

 

When Disk Cleanup finishes, the C:\Windows.old folder will be deleted.

 

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.