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‎04-28-2017 07:13 PM

HP Recommended
Product: HP Pavilion Sleekbook 15-b006e
Operating System: Microsoft Windows 10 (64-bit)

Hello HP,

 

I have a problem with Dolby Advanced Audio v2 stopping respond some times. Or not work properly. I will so much have the newest version of the software but how do i get it? I have version of IDT Audio installed: 1.0.6425.0 I don't think it's work properly in Windows 10 after every update i need to reinstall the driver for get the program back.

Please! I need a fix fast as possible :(.

 

Best Regards Simon

3 people had the same question
2 REPLIES 2

‎04-30-2017 11:42 AM

HP Recommended

Hi @Simon942,

 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options if any. 
You should be contacted within 4 business days (Excluding holidays & Weekends). 

Response times may vary by region. 
Please send a Private Message, if you aren’t contacted within 4-5 business days.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a superb week ahead. 🙂

DavidSMP
I am an HP Employee

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‎04-30-2017 11:43 AM

HP Recommended

Thank you 🙂

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