Fan Noise,and is it ok to turn of "Fan Always on" option in BIOS?

[Hamzeh-Sweiss]

First of all.. the laptop makes a very loud noise since i bought it, i guess its a design or something,when gaming its very very loud i turned of the CPU intel boost to 3.1ghz from 2.4 still works so loud...and what is the "Fan Always on" option and does it effect,if its removed? Thanks

[DavidSMP]

Hi @Hamzeh-Sweiss,

Good Day! Thanks for stopping by the HP forums. I reviewed the post about the fan making a loud noise on the computer. I will be delighted to assist you with this. 

Fabulous diagnosis and superb analysis of the issue before posting.  Kudos to you on that score.  It is always a privilege to work with technical specialists like you. 

You are a valued HP customer and it is paramount to assist you here. We greatly appreciate you for doing business with HP. I take it as a privilege to share this platform with you. 

For better clarity and to assist you better I would require more information regarding this.

• Has it always been like this from the time you purchased the computer?
• Does the computer overheat?
• Does it freeze or lockup?

For starters please perform all the prescribed steps from these links to try and fix the issue- HP Notebook PCs - Fan is Noisy and Spins Constantly, PC is Warmer than Normal: http://support.hp.com/emea_middle_east-en/product/HP-ENVY-15-Notebook-PC-series/5354987/model/544293...

Link 2: reducing heat inside the computer: http://support.hp.com/emea_middle_east-en/product/HP-ENVY-15-Notebook-PC-series/5354987/model/544293...

Link 3: is a forum link from a certified and trusted forum expert that shows the benefits of disabling the option fan is always on in bios: http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Fan-Always-on/td-p/5675546

If these steps do not help resolve the issue, then the issue could be hardware related and the unit needs to be serviced by contacting HP phone support.

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone number, Case number and phone number appear.

They will be happy to assist you immediately. If the unit is under warranty repair services is taken care of by the manufacturer’s warranty.

Hope this helps.   I genuinely hope the issue gets resolved without hassles and the unit works great.   Please reach out for any issues and I'll always be there to assist you always. 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 

Take care now and have a splendid week ahead. 

[Hamzeh-Sweiss]

The laptop does not freeze or what ever...its good in normal usage even good performance in games,the only problem is that when i start a game no matter what.. the fan runs really really really loud,when the intel boost is off the noise comes after like 10 mins...i just wanna know, is it designed like that or what? i clean it every 2 weeks-1month from dust,when the fan starts working loud the laptop heats..i had a HDX 16 and HDX 18 they didn't have that loud sound when i game..Thanks for your help 🙂

[DavidSMP · Accepted solution]

Hi@Hamzeh-Sweiss,

I read the response comprehensively. Superb troubleshooting and spectacular deductions. Hats off to you on that score. 🙂

If it is not hampering performance and the computer works flawlessly while playing games then the fan noise could be ignored as the fan needs to work extra hard to maintain temperature levels from getting out of hand for the CPU and the GPU.

A game uses a lot of computer resources and the computer heats up. So to keep it cool and to dissipate heat from the heat sinks through the air vents the fan spins at high speeds on occasions. However, the noise should be within tolerant levels and not very loud.

If it is loud, then it could be a design flaw and it needs to be corrected by sending the unit for repair to get the fan replaced by contacting HP phone support. Please sue the steps from my previous post to contact HP phone support if the fan makes a really loud noise while playing games.

Trust me I’ve done all I can to assist you by keeping your best interest in mind. I genuinely hope the unit works great and stays healthy for a long time to come. It has been an absolute privilege to have shared this platform with you. Going by the troubleshooting and copious diagnosis and investigations conducted by you, I am sure Sherlock Holmes couldn't have done any better. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Do take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂

[DavidSMP]

Hi @Hamzeh-Sweiss,

It has been a fabulous experience working with you. 🙂 I thank you greatly for accepting this as a solution. 🙂 You've been simply amazing with your technical expertise and thanks again for giving me the privilege to share this platform with you. 🙂

I hope the unit works great and stays healthy for a long time. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.  

Please take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂