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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-07-2017 03:03 PM

HP Recommended
Product: EliteBook
Operating System: Microsoft Windows 10 (64-bit)

I have recently upgraded my HP EliteBook to Windows 10 v1607 and my HP Client Security wasn't working.  So after researching, I upgraded the HP Client Security software to the latest version 9.2.1.

I can get most things working, but I have it when using Password Manager with the Fingerprint scanner, it is not auto-filling in the logon data.  At the RDP screen, I have to select the "Fill in logon data" from the HP icon and then swipe my finger to get it to work.

 

My question is how to make it work when before the upgrade, I just need to swipe my fingerand it would auto-fill in the logon data and go right in.  I just don't see an option for that as I didn't before, it just worked.

 

Thanks,

JTP

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