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‎07-30-2016 10:28 AM

HP Recommended
Product: HP Pavilion 15
Operating System: Microsoft Windows 10 (64-bit)
Hi im Mikaeel and ive owned my HP Pavilion 15 for 2 years and 2 months now and have never experienced a problem, my warranty expired a year ago and now my laptops battery wont charge more than 83%
This has never happened before and because of this the charge drains really quick and my laptop crashes without giving me the low battery warning.. please help me out as that would mean a lot to me..
Thanks
Mikaeel
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-30-2016 12:32 PM

HP Recommended

2 years 2 months is just about when you can expect the battery to need replacing. We can go through a whole lot of diagnostics and questions but 95% we will wind up telling you to replace the battery and if not now certainly in the next few months anyway. 

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4 REPLIES 4

‎07-30-2016 12:32 PM

HP Recommended

2 years 2 months is just about when you can expect the battery to need replacing. We can go through a whole lot of diagnostics and questions but 95% we will wind up telling you to replace the battery and if not now certainly in the next few months anyway. 

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‎07-30-2016 02:52 PM

HP Recommended
Thanks Huffer!
So you're 100% sure that this has nothing to do with my charger right?
Only my battery needs a replace?
Thanks!
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‎07-30-2016 07:40 PM

HP Recommended

If the charger will run the laptop without the battery in it then there is nothing wrong with the charger. 

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‎07-31-2016 02:54 AM

HP Recommended
Yes, it works perfectly fine without a battery in it so i guess it just needs a replace..
Thanks alot for the help!
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