HP Spectre forgets its Speakers

[DragonLikeWolf]

My HP spectre has a problem with its speakers and headphone jack. Usually i have my spectre connected to a blurtooth speaker. but when i am at school i use wired headphones, but it would just forget for some reason that it had its own speakers and headphone jack. I would get the volume icon but with a red x over it. the only wasy to fix it was to restart or hold the power button a few times. Is this a hardware problem or software problem. or somewhere inbetween? 

[A4Apollo]

Hi! @DragonLikeWolf, Thanks for stopping by HP forums!

I understand that you have audio issues with your laptop.

Don't worry I will try to help you out.

Did you make software or hardware changes on your PC?

Please provide the product number of your PC to assist your better.

It looks to be an audio driver issue, Please update the audio driver on your PC and check if it helps.

Also, uninstall the audio driver from device manager on your PC.

And install HP support assistant on your PC, It will find the best drivers for your PC install the drivers.

Refer this article to know how to use HP support assistant.

Let me know if this helps!

Have a great day ahead! 🙂

[DragonLikeWolf]

My spectres Product number is:

N1R85UA#ABA

[A4Apollo · Accepted solution]

Hey there! @DragonLikeWolf, Thanks for response and time.

Kudos to you for trying out the steps.

Did you try the steps mentioned in my previous post?

Please update the audio driver and BIOS on your PC and check if it helps.

Link to update the audio drivers.

Also, find the link to update BIOS.

Let me know how it goes!

Have a beautiful day ahead! 🙂