Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Support Assistant
Microsoft Windows 10 (64-bit)

I discovered that when I try to open HP Support Assistant none of the buttons work, none of the icons do anything and I cannot even shut it back down. I figured I would try and re-install it but when I go to windows Program manager it is not in the list. I found HP Support Assistant Framework and I tried to uninstall that but it gives me the error message Uninstall failed. (HP Support Assistant Framework is required by HP Support Assistant. I just want to get rid of the Support Assistant, the Support Assistant Framework and the whole software suite as I never use it and I wish I had never installed it in the first place.

1 REPLY 1
HP Recommended

@trentjp7467

 

You can perhaps uninstall the HP Support Assistant from Apps and Features.

 

Start (Windows key) > All Apps > scroll down, Right-click on folder HP Help and Support >

Right-Click on HP Support Assistant > More > Uninstall

 

  • Restart / Reboot your computer after the program uninstall completes

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Click my Answer Accept as Solution to help others find Answers.

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.