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‎06-07-2016 09:26 PM - edited ‎06-07-2016 09:27 PM

HP Recommended
Product: HP Probook 4525
Operating System: Microsoft Windows 7 (64-bit)

Whenever I start up my laptop, the screen displays: Preparing Automatic Repair, then switches to, "Choose your keyboard layout." I can neither move my working keyboard or mouse to choose a layout. I tried expelling some of the variables, such as my keyboard and mouse by plugging in a spare keyboard used for a computer, as well as a mouse. I still can't do anything. I'm currently using Windows 7, not yet upgraded to Windows 8. However, I doubt that's the problem.

I'd appreciate it if someone took some tme and would advise me on my little, "dillemma."

Sincerely, OmegaSigh.

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