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HP Recommended
HP Probook 640 G2
Microsoft Windows 7 (64-bit)

I recently reinstalled Windows 7 on my PC, coming from Windows 10.

 

Installed all the drivers and upgraded bios without any complications at all.

 

But when I press a hotkey-combo, for example FN+F5 to lower screen brightness, I recieve an error saying "hpCaslNotificiation has stopped working". If I press this, or any other FN+key combo I'll get this message (even though the screen does in fact dim). Even if I press ten times, I will get ten error messages on top of each other.

 

I have the latest Hotkey Support drivers installed right now, and I have tried to install an earlier version to no avail.

 

Can anybody help me?

 

 

Probook 640 G2, I5, 16GB RAM, 256SSD Win7 Pro x64

 

Regards

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