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01-08-2017 04:59 AM
Product: HP ay503tx
Operating System: Microsoft Windows 10 (64-bit)
Hello HP teams,
I am facing two major issue with my Laptop. One is integreted graphics is not working. I have installed and checked with corresponding drivers at hp website. Still screen graphics are poor.
Second how to downgrade bios update as after updating with new bios drivers via HP Support Assistant Application, my harddisk uses in task manager reaches to 100 % . thereby lagging performance and heating issue.
Kindly see the issue.
Waiting for earlier reply.
Regards,
Saurabh Kumar
3 REPLIES 3
01-08-2017 05:23 AM
Hi Saurabh,
Your laptop came with Free Dos 2.0 from factory.
Are you currently running Windows 10 64bit? If so,
Your laptop came with Intel® Core™ i5-6200U processor with switchable graphic system --> integrated Intel HD graphics 520 and dedicated 2GB AMD Radeon™ R5 M430 Graphics.
Uninstall all graphics driver listed under Display adapters section in Device Manager. Then,
Try to download, save and install this driver:
http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-15-Notebook-PC-series/12229013/model/13...
Restore BIOS to a previous version, follow this HP document: http://support.hp.com/in-en/document/c02693833
Updating, restoring BIOS etc without proper precautions can brick your laptop:
http://support.hp.com/in-en/document/c00042629
Your support page: http://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/12229013/model/13673661
Only listed BIOS update available for download is sp78572: http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-15-Notebook-PC-series/12229013/model/13...
Regards
Visruth
Your laptop came with Free Dos 2.0 from factory.
Are you currently running Windows 10 64bit? If so,
Your laptop came with Intel® Core™ i5-6200U processor with switchable graphic system --> integrated Intel HD graphics 520 and dedicated 2GB AMD Radeon™ R5 M430 Graphics.
Uninstall all graphics driver listed under Display adapters section in Device Manager. Then,
Try to download, save and install this driver:
http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-15-Notebook-PC-series/12229013/model/13...
Restore BIOS to a previous version, follow this HP document: http://support.hp.com/in-en/document/c02693833
Updating, restoring BIOS etc without proper precautions can brick your laptop:
http://support.hp.com/in-en/document/c00042629
Your support page: http://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/12229013/model/13673661
Only listed BIOS update available for download is sp78572: http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-15-Notebook-PC-series/12229013/model/13...
Regards
Visruth
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