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- I forgot the startup password(BIOS) to get into my HP Stream...

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05-01-2016 01:00 AM
I changed the passwords (Bios and login) on my HP Stream 11 laptop..(OS win8)Im in the service and got shipped over seas for 9mnths..upon my return my passwords have completely vanished from what I remembered them to be.when I turn on my laptop it immediately wants admin.password and after 3 attempts it tells me system disabled. Plz help me fix this issue ..pertinence is key..I'm very appreciative of taking the time to help me..
Solved! Go to Solution.
Accepted Solutions
05-01-2016 04:23 AM
Enter: 69671381
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-01-2016 03:24 AM
When you get the system disabled message, you should also receive a code - post back with the code.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-01-2016 04:23 AM
Enter: 69671381
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-01-2016 04:38 AM
Hi,
You're welcome
Entering the code from my previous post, will have removed the requirement for a power on password.
If you wish to re-enable this feature, you can do so as follows.
Shut down the notebook.
Tap away at the esc key as soon as you press the power button to access the Start-up menu and then select f10 to enter the Bios menu.
Use the arrow keys to highlight the Security tab and hit enter. Use the arrow keys again to highlight power on password and hit enter. Enter a new password and repeat the entry for the confirmation field. Press f10, select to save the new settings and hit enter.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP