I have intel uhd 620 preinstalled i want to upgrade its drivers

[Gaurav_Pandey]

I have i5-7th gen with 8 gb ram and 1Tb storage ,laptop. I want to play far cry3. I know that it can play far cry 3 but graphic drivers are outdates that's why it showing a black screen.

[Paul_Tikkanen]

If your notebook only has the onboard Intel graphics, you should be able to use the latest driver from the Intel website:

Intel® 7th-10th Gen Processor Graphics - Windows*

[Gaurav_Pandey]

It is saying that  " Your system has a driver that is locked to manufacturer specifications. Please try downloading the latest driver from the manufacturer's website to update.

Installer exit code: 1."

Error log:-

2024/05/15 14:45:31.963|INFO|Logging started on 2024/05/15 14:45:31.941 ||

2024/05/15 14:45:32.407|INFO|Attaching console to parent process - SKIPPED. ||

2024/05/15 14:45:32.509|INFO|Scanning for hardware changes ||

2024/05/15 14:45:34.366|INFO|Installer version: 1.0.813.0 ||

2024/05/15 14:45:34.471|INFO|Installer parent process module path: "C:\Users\Admin\AppData\Local\Temp\7zS0D56CD37\Installer.exe" ||

2024/05/15 14:45:34.499|INFO|Installer startup type: Undefined ||

2024/05/15 14:45:34.499|INFO|Installer executable path: "C:\Users\Admin\AppData\Local\Temp\Intel\Installer\Installer.exe" ||

2024/05/15 14:45:34.499|INFO|Installer root directory: "C:\Users\Admin\AppData\Local\Temp\Intel\Installer\" ||

2024/05/15 14:45:34.499|INFO|Command line arguments: NULL ||

2024/05/15 14:45:34.557|INFO|Language of the user interface: [en-US] ||

2024/05/15 14:45:34.557|INFO|Operating system specification: Microsoft Windows NT 10.0.19042.0 ||

2024/05/15 14:45:34.625|INFO|CPU base clock: 2701Mhz ||

2024/05/15 14:45:34.625|INFO|Test Signing: OFF ||

2024/05/15 14:45:34.625|INFO|Windows Media Player status: Not installed ||

2024/05/15 14:45:34.643|INFO|Non-Interactive mode flag: False ||

2024/05/15 14:45:34.643|INFO|Setting admin access rights - Directory: C:\Users\Admin\AppData\Local\Temp\Intel\Installer\. ||

2024/05/15 14:45:34.648|INFO|Setting admin access rights - DONE ||

2024/05/15 14:45:34.912|INFO|

List of Intel "Display devices" in Device Manager: {

  {

    Device detected: Intel(R) HD Graphics 620

    Version: 23.20.16.4973

    Device Instance Path: PCI\VEN_8086&DEV_5916&SUBSYS_832B103C&REV_02\3&11583659&0&10

    Device manufacturer: Intel Corporation

  }} ||

2024/05/15 14:45:35.501|INFO|

Found INF files in installer location:

{

"C:\Users\Admin\AppData\Local\Temp\7zS0D56CD37\Graphics\DisplayAudio\10.27\IntcDAud.inf",

"C:\Users\Admin\AppData\Local\Temp\7zS0D56CD37\Graphics\DisplayAudio\11.1\IntcDAud.inf",

"C:\Users\Admin\AppData\Local\Temp\7zS0D56CD37\Graphics\DisplayAudio\10.26\IntcDAud.inf",

"C:\Users\Admin\AppData\Local\Temp\7zS0D56CD37\Graphics\DisplayAudio\11.2\IntcDAud.inf",

"C:\Users\Admin\AppData\Local\Temp\7zS0D56CD37\Graphics\cui_dch.inf",

"C:\Users\Admin\AppData\Local\Temp\7zS0D56CD37\Graphics\HdBusExt.inf",

"C:\Users\Admin\AppData\Local\Temp\7zS0D56CD37\Graphics\igcc_dch.inf",

"C:\Users\Admin\AppData\Local\Temp\7zS0D56CD37\Graphics\iigd_dch.inf",

"C:\Users\Admin\AppData\Local\Temp\7zS0D56CD37\Graphics\MSHdaDac.inf",

}

 ||

2024/05/15 14:45:38.602|INFO|

Found Intel INF files in DriverStore location:

{

"C:\Windows\System32\DriverStore\FileRepository\intcdaud.inf_amd64_6c37b9b3e50bbb9b\intcdaud.inf",

"C:\Windows\System32\DriverStore\FileRepository\iigd_ext.inf_amd64_b7e292c4d8e65671\iigd_ext.inf",

"C:\Windows\System32\DriverStore\FileRepository\ki126950.inf_amd64_fa7f56314967630d\ki126950.inf",

"C:\Windows\System32\DriverStore\FileRepository\iastorav.inf_amd64_87f761c07c99d5e7\iastorav.inf",

"C:\Windows\System32\DriverStore\FileRepository\ialpssi_i2c.inf_amd64_8e00e1aed7fbdf70\ialpssi_i2c.inf",

"C:\Windows\System32\DriverStore\FileRepository\ialpss2i_i2c_glk.inf_amd64_7b6c08738ca8a856\iaLPSS2i_I2C_GLK.inf",

"C:\Windows\System32\DriverStore\FileRepository\ialpss2i_i2c_cnl.inf_amd64_f668309b543472eb\iaLPSS2i_I2C_CNL.inf",

"C:\Windows\System32\DriverStore\FileRepository\ialpss2i_gpio2_skl.inf_amd64_b68199ad84607c21\iaLPSS2i_GPIO2_SKL.inf",

"C:\Windows\System32\DriverStore\FileRepository\iaahcic.inf_amd64_9f4b0a828de63b90\iaAHCIC.inf",

"C:\Windows\System32\DriverStore\FileRepository\ialpssi_gpio.inf_amd64_62ffa3c95446bcfc\ialpssi_gpio.inf",

"C:\Windows\System32\DriverStore\FileRepository\ialpss2i_i2c_bxt_p.inf_amd64_190858fd8e931883\iaLPSS2i_I2C_BXT_P.inf",

"C:\Windows\System32\DriverStore\FileRepository\ialpss2i_gpio2_cnl.inf_amd64_a60833fda31e9831\iaLPSS2i_GPIO2_CNL.inf",

"C:\Windows\System32\DriverStore\FileRepository\ialpss2i_gpio2_bxt_p.inf_amd64_8be317e01b44bf5a\iaLPSS2i_GPIO2_BXT_P.inf",

"C:\Windows\System32\DriverStore\FileRepository\iai2c.inf_amd64_a77c815b2999404d\iai2c.inf",

"C:\Windows\System32\DriverStore\FileRepository\ialpss2i_i2c_skl.inf_amd64_9d9dbb01837eba23\iaLPSS2i_I2C_SKL.inf",

"C:\Windows\System32\DriverStore\FileRepository\ialpss2i_gpio2_glk.inf_amd64_dad1e0a2b185e32b\iaLPSS2i_GPIO2_GLK.inf",

"C:\Windows\System32\DriverStore\FileRepository\iagpio.inf_amd64_07b64df61e783bfe\iagpio.inf",

"C:\Windows\System32\DriverStore\FileRepository\iaahcic.inf_amd64_6d252bd31f10ba39\iaahcic.inf",

}

 ||

2024/05/15 14:45:38.624|INFO|

List of found "Display devices" with matching INF files:

{

  {

    Device

    {

      Device name: Intel(R) HD Graphics 620

      Device instance path: PCI\VEN_8086&DEV_5916&SUBSYS_832B103C&REV_02\3&11583659&0&10

      Device manufacturer: Intel Corporation

    }

    Matching Driver Store INF:

    {

      INF file path: "C:\Windows\System32\DriverStore\FileRepository\ki126950.inf_amd64_fa7f56314967630d\ki126950.inf"

      INF file date: "02/28/2018"

      INF file version: "23.20.16.4973"

      INF Models Section: "IntelGfx.NTamd64.10.0...14393"

      INF Models Entry: "Intel(R) HD Graphics 620 = iKBLD_w10_DS,PCI\VEN_8086&DEV_5916&SUBSYS_832B103C"

    }

    Matching Installer INF:

    {

      INF file path: "C:\Users\Admin\AppData\Local\Temp\7zS0D56CD37\Graphics\iigd_dch.inf"

      INF file date: "11/13/2023"

      INF file version: "31.0.101.2127"

      INF Models Section: "IntelGfx.NTamd64.10.0...16225"

      INF Models Entry: "Intel(R) HD Graphics 620 = iKBLD_w10_DS,PCI\VEN_8086&DEV_5916"

    }

  }

  {

    Device

    {

      Device name: Radeon(TM) 520

      Device instance path: PCI\VEN_1002&DEV_6660&SUBSYS_832B103C&REV_83\4&26DDF8DF&0&00E0

      Device manufacturer: Advanced Micro Devices, Inc.

    }

    Matching Driver Store INF: "NULL"

    Matching Installer INF: "NULL"

  }

}

 ||

2024/05/15 14:45:38.634|INFO|No Intel "Other devices" were found. ||

2024/05/15 14:45:38.634|INFO|

List of found Intel "Other devices" with installer matching INF files:

{

}

 ||

2024/05/15 14:45:38.651|INFO|DG2 platform: False ||

2024/05/15 14:45:38.871|ERROR|Something went wrong while converting string to pci identifier..

Details: System.ArgumentNullException: Value cannot be null. (Parameter 'source')

   at System.ArgumentNullException.Throw(String paramName)

   at System.ArgumentNullException.ThrowIfNull(Object argument, String paramName)

   at System.Threading.Tasks.Parallel.ForEach[TSource](IEnumerable`1 source, Action`1 body)

   at Installer.Core.Services.Readers.DevicesReader.DeviceHelpers.StringToIdentifierConverter.StringToIdentifierConverter.Convert(IEnumerable`1 identifiers, IdentifierType identifierType). ||

2024/05/15 14:45:38.894|ERROR|Something went wrong while loading "DisplayDevice"..

Details: System.ArgumentNullException: Value cannot be null. (Parameter 'source')

   at System.ArgumentNullException.Throw(String paramName)

   at System.ArgumentNullException.ThrowIfNull(Object argument, String paramName)

   at System.Threading.Tasks.Parallel.ForEach[TSource](IEnumerable`1 source, Action`1 body)

   at Installer.Core.Services.Readers.DevicesReader.DeviceHelpers.StringToIdentifierConverter.StringToIdentifierConverter.Convert(IEnumerable`1 identifiers, IdentifierType identifierType)

   at Installer.Core.Services.Readers.DevicesReader.DeviceLoader.Loaders.MediaDeviceLoader.Loaders.MediaCompatibleIdsLoader.Load(MediaDevice mediaDevice)

   at Installer.Core.Services.Readers.DevicesReader.DeviceLoader.Loaders.MediaDeviceLoader.MediaDeviceLoader.Load(IDevice device). ||

2024/05/15 14:45:38.894|ERROR|Something went wrong while loading device..

Details: System.ArgumentNullException: Value cannot be null. (Parameter 'source')

   at System.ArgumentNullException.Throw(String paramName)

   at System.ArgumentNullException.ThrowIfNull(Object argument, String paramName)

   at System.Threading.Tasks.Parallel.ForEach[TSource](IEnumerable`1 source, Action`1 body)

   at Installer.Core.Services.Readers.DevicesReader.DeviceHelpers.StringToIdentifierConverter.StringToIdentifierConverter.Convert(IEnumerable`1 identifiers, IdentifierType identifierType)

   at Installer.Core.Services.Readers.DevicesReader.DeviceLoader.Loaders.MediaDeviceLoader.Loaders.MediaCompatibleIdsLoader.Load(MediaDevice mediaDevice)

   at Installer.Core.Services.Readers.DevicesReader.DeviceLoader.Loaders.MediaDeviceLoader.MediaDeviceLoader.Load(IDevice device)

   at Installer.Core.Services.Readers.DevicesReader.DeviceLoader.DeviceLoader.Load(IDevice device). ||

2024/05/15 14:45:38.894|ERROR|Something went wrong while creating device. Guid = "4d36e96c-e325-11ce-bfc1-08002be10318"..

Details: System.ArgumentNullException: Value cannot be null. (Parameter 'source')

   at System.ArgumentNullException.Throw(String paramName)

   at System.ArgumentNullException.ThrowIfNull(Object argument, String paramName)

   at System.Threading.Tasks.Parallel.ForEach[TSource](IEnumerable`1 source, Action`1 body)

   at Installer.Core.Services.Readers.DevicesReader.DeviceHelpers.StringToIdentifierConverter.StringToIdentifierConverter.Convert(IEnumerable`1 identifiers, IdentifierType identifierType)

   at Installer.Core.Services.Readers.DevicesReader.DeviceLoader.Loaders.MediaDeviceLoader.Loaders.MediaCompatibleIdsLoader.Load(MediaDevice mediaDevice)

   at Installer.Core.Services.Readers.DevicesReader.DeviceLoader.Loaders.MediaDeviceLoader.MediaDeviceLoader.Load(IDevice device)

   at Installer.Core.Services.Readers.DevicesReader.DeviceLoader.DeviceLoader.Load(IDevice device)

   at Installer.Core.Services.Readers.DevicesReader.DeviceFactory.CreateDeviceAsync(DeviceInfo deviceInfo). ||

2024/05/15 14:45:38.894|INFO|

List of Intel "Media devices" in Device Manager: {

  {

    Device detected: Intel(R) Display Audio

    Version: 10.24.0.3

    Device Instance Path: HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&11C06561&0&0201

    Device manufacturer: Intel(R) Corporation

  }} ||

2024/05/15 14:45:38.914|INFO|Gen12+ platform: False ||

2024/05/15 14:45:38.914|INFO|Dynamic background: False ||

2024/05/15 14:45:38.914|INFO|"Installer" process priority class: High ||

2024/05/15 14:45:44.533|INFO|

List of found Intel "Media devices" with installer matching INF files:

{

  {

    Device

    {

      Device name: Intel(R) Display Audio

      Device instance path: HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&11C06561&0&0201

      Device manufacturer: Intel(R) Corporation

    }

    Matching Driver Store INF:

    {

      INF file path: "C:\Windows\System32\DriverStore\FileRepository\intcdaud.inf_amd64_6c37b9b3e50bbb9b\intcdaud.inf"

      INF file date: "12/06/2017"

      INF file version: "10.24.0.3"

      INF Models Section: "Intel.NTAMD64.6.2"

      INF Models Entry: "Intel(R) Display Audio = IntcAudModel,HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_280B"

    }

    Matching Installer INF:

    {

      INF file path: "C:\Users\Admin\AppData\Local\Temp\7zS0D56CD37\Graphics\DisplayAudio\10.27\IntcDAud.inf"

      INF file date: "11/21/2021"

      INF file version: "10.27.0.12"

      INF Models Section: "Intel.NTAMD64.6.2"

      INF Models Entry: "Intel(R) Display Audio = IntcAudModel,HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_280B"

    }

  }

}

 ||

2024/05/15 14:45:46.467|INFO|Checking if any device needs reboot. ||

2024/05/15 14:45:46.467|INFO|Checking if any device needs reboot has been successfully completed. ||

2024/05/15 14:45:46.467|INFO|Checking how much space needs the specified .INF file. Path = C:\Users\Admin\AppData\Local\Temp\7zS0D56CD37\Graphics\iigd_dch.inf ||

2024/05/15 14:45:46.530|INFO|Checking how much disk space needs the specified .INF file has completed. ||

2024/05/15 14:45:46.530|INFO|Checking the amount of free space on the system disk has begun. ||

2024/05/15 14:45:46.530|INFO|Checking the amount of free space on the system drive was successful. ||

2024/05/15 14:45:46.530|WARN|The specified devices don't need any additional space for installation. ||

2024/05/15 14:45:46.530|INFO|Checking types of the driver for device. ||

2024/05/15 14:45:46.530|INFO|Checking types of the driver has been successfully completed. ||

2024/05/15 14:45:46.530|INFO|Checking legacy 4ID to DCH 2ID protection. ||

2024/05/15 14:45:46.530|ERROR|At least on one device is attempt to install 2ID DCH driver on 4ID legacy driver. Device name = "Intel(R) HD Graphics 620". ||

2024/05/15 14:45:46.568|INFO|FW update service prerequisites check... ||

2024/05/15 14:45:46.568|INFO|Checking FW update service prerequisites for device: PCI\VEN_8086&DEV_5916&SUBSYS_832B103C&REV_02\3&11583659&0&10 ||

2024/05/15 14:45:46.568|INFO|FW update service tool does not exist in "C:\Users\Admin\AppData\Local\Temp\7zS0D56CD37\Graphics" ||

2024/05/15 14:45:46.568|INFO|FW update service prerequisites check - DONE. Service will NOT be created during INF installation. ||