Solved: Installation Order of Driver - HP Support Community

PrashantJain1 · ‎01-11-2017

Hello,

I have HP Pavilion 15-p000 CTO Notebook PC (ENERGY STAR) laptop. Initially Window 8 was installed but sometime back OS was upgraded to Window 10 and the troubles started for me.

My laptop performance is noticebly bad. The configuration is I5, 16GB Memory and 1TB HDD. Sad to say, my older laptop I3 perform better.

I have decided to install Window 7 Pro on my laptop. I found many drivers on below page,

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-p000-Notebook-PC-series/6936226/model...

Can you please help me to understand,

1. If driver listed above page cover all the require drivers.

2. If there are multiple drivers then which one to install. For example, Driver-Audio has below two drivers,
Realtek High-Definition (HD) Audio Driver (1.20 Rev.A)
Realtek High-Definition (HD) Audio Driver (6.0.1.7171 A)

3. Installation order of drivers like first audio then chipset etc.

I appreciate your response.

Regards,

Prashant

visruth · ‎01-11-2017

View solution in original post

visruth · ‎01-11-2017

PrashantJain1 · ‎01-12-2017

Hi Visruth

Thank you for your reply and detail.

Regards,

Prashant

visruth · ‎01-12-2017

You're welcome.

Good luck!

PrashantJain1 · ‎01-12-2017

Yesterday I went ahead and installed Window 7. I have to made some changes to BIOS (by enable legacy boot option and disable UEFI boot option) to install it from DVD.

After installation, I restarted my laptop but I am getting only black screen and caps lock blinking two times with some time interval.

I searched for reason on Google and it seems that BIOS got corrupted. I did hard reset (remove battery/power cable and press power button for 15 seconds) but it didnt work.

Can you please help me how to get it work again?

Regards,
Prashant

visruth · ‎01-12-2017

Hi,

Only suggestion I can give is to patiently and repeatedly perform the key combination method given in this:
http://support.hp.com/in-en/document/c02693833

You can try downloading latest BIOS and loading it in an USB as detailed in that HP document. Then try restoring BIOS to laptop from it.

Regards

Visruth

PrashantJain1 · ‎01-12-2017

Hi Visruth,

Window key + B didnt work for me but I tried to recover with USB. Once BIOS recovery started, I left the machine for some time and once came back, I was seeing only black screen with power button on. I waited for long time and turn off laptop. After that now I am not able turn on laptop. on pressing power button, power button led doesnt on.

I did hard reset and try to start laptop without battery but didnt work.

Please help.

Regards,

Prashant

visruth · ‎01-12-2017

Hi Prashanth,

I've heard from members here that you have to try windows keys + B combination many many times to get it right.

Try again is what I can suggest at present. To the key combination with USB plugged in.

Good luck!

Regards

Visruth

PrashantJain1 · ‎01-13-2017

Hi Visruth,

Thank you for your reply. The problem I am facing now is I am not able to turn on my laptop even. Any suggestion?

Regards,

Prashant

visruth · ‎01-13-2017

It is 90% chance of BIOS corruption, rest 10% I'll think of motherboard failure.

Try restoring BIOS and hard reset, as described in above document.

It'll take many tries till you succeed.

Installation Order of Driver

Create an account on the HP Community to personalize your profile and ask a question