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Student
Posts: 1
Member Since: ‎02-17-2014
Message 1 of 3 (892 Views)

Key combo turns on airplane mode?

Hi,

 

I have a HP ENVY TS 15 Notebook PC. When I hit the buttons: q+w+e+r+u+i+o and then hit n or b, airplane mode turns on/off.

 

Why would  this happen? Does it merely have to do with how the keyboard recognize keystrokes?

 

Thanks.

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Retired
Posts: 14,461
Member Since: ‎09-02-2013
Message 2 of 3 (873 Views)

Re: Key combo turns on airplane mode?

[ Edited ]

Hi ECEngineer,

 

 

Welcome to the HP forum!

 

Thank you for your query, I am happy to help. 

 

I understand that pressing a combination of keys, causes the airplane mode to turn off/on.

Here are some options to  try: uninstalling and reinstalling the software for the keyboard, a different keyboard, restore back to a known good time or do a system recovery.  Here is a link to the   HP Drivers & Downloads page, you will need to input your model and  operating system to display a list of drivers for your system.

Here are documents to assist you with the last 2 options  Using Microsoft System Restore (Windows 8)

 and Performing an HP System Recovery (Windows 8).  Please feel free to re-post if you need any further assistance.

Sparkles1

Student
Posts: 1
Member Since: ‎03-19-2017
Message 3 of 3 (42 Views)

Re: Key combo turns on airplane mode?

I have this exact same problem, with HP Zbook 15

q w e r t   u i o p   Keys turn airplane mode on and off. and open a whole host of other menu's

 

I have replaced keyboard and completely reinstalled OS windows 10 latest ver.

Same problem.

 

Any Ideas?

 

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