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‎05-04-2024 04:14 AM - last edited on ‎05-14-2024 12:00 PM by HP Administrator

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T53AV)

I've been using my laptop with external monitor screen, yesterday I've tried to use my laptop without external screen and unplugged to HDMI connection. However my laptop's screen is not displaying.

I've reset my laptop and see the BIOS screen is displaying in laptop. But still cannot using my laptop in windows. 

 

I've update all windows updates, all drivers from NVDIA side and after that make the BIOS settings default and finally reset to factory settings from windows settings. Still I cannot use my laptop's screen in windows. 

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