My Laptop Does Not Recognise the HDMI cable

[TheonlyDee]

I don't know if I posted this correctly but I would really like for you to inform me a little bit about HP pavilion 1TB Hard Drives. 

I have bought a HP Pavilion 1TB With ADM processor less than a year ago. There was whiskey spilt on it a couple of months ago before summer, but I managed to bring it back to working and it was fine and stil in good shape. 

A few weeks ago I dropped the laptop from the desk and it fell on a carpeted floor. Not hard, but not gentle either. And it was still on when I picked it up and working. 

When I shut it down the laptop refused to restart. I made a quick diagnose check on the hard drive and it said failiure something with red letters.

I took the laptop to a PCs shop and the man that had a look at it said to me, the hard drive is dead and I need a new one fitted it. "Everything else is in good condition" he surmised and I agreed with him in changing the hard drive. 

I told him specificly to replace the hard drive with another 1TB Hard Drive, though he later adviced me with good confidence that I was better off with a 320gb and buy an external hard drive. The laptop will work just fine in terms of speed. So he fitted in a 320 HDD and gave me back my laptop with Windows 7 ultimate. 

Now the laptop is not connecting to HDMI and AMD catalyst is not being recognised no matter how many times I install it. And I honestly don't know if the man really took something out of my laptop. The HDD that he gave back to me says its Samsung  S/N: S34LJ9BG601601648

ST2000LM003               REV. A

PN:HN-M201RAD/M  2000GB +5v 0.85A 

Please tell me that this is a HP Pavilion HDD and how can I get the Laptop to recognise the HDMI connection to the Flatscreen tv? 

Ps: I checked the space amount of the new HDD that was fitted in and it says 297gb not 320gb. Am I missing something? Why can't I see the whole amount of the HDD if it is 320? 

Sorry for for the long discription, I stop here.

[Photoray002]

Hello Dee,

To be able to help you better, I first need to know the full model number of your laptop.

Usually, the model number is inside the battery compartment on the back of the laptop. Take the battery out to see the numbers.

Post the full model number here but do not post the serial number.

Let me know what you have.

[TheonlyDee]

It says contains Intel radio model: 3165NGW

hope that's the right one

[Photoray002 · Accepted solution]

Nope.

Try this:

Click on the link below to see how to find your model number...

HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? 

Scroll down to option 3 to see an explanation of what to look for.

Let me know.

[TheonlyDee]

Lol, found the right one now... The model number is 15- ab150sa

[Photoray002]

Dee, hand on. My internet is down and I will get back to you momentarily. Sorry. Me and cell phones don't do well together either. Lol

[Photoray002]

I keep losing the messages  I write so will try private messaging you. I will notify you via your email. Or click on the little letter icon on the top right of this page.

[TheonlyDee]

I have to say that I got a great help from you. You saved my laptop in many ways then possibly imaginable...! Yes I have my laptop back on track and it is really connected to the telly, through the HDMI cable and perfectly working with win10. Thanks bro.... Very much from UK!

[Photoray002]

You Welcome. Good to know its working.