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- None of the hotkeys are working
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06-20-2016 01:22 PM
I bought an HP15 ac179tx laptop which comes with freeDOS. I have installed windows 10 and all the drivers that are given on the HP website. The hotkeys for controlling the brightness, volume etc. are not working even after installing all the drivers. I have even tried some drivers that were suggested in hp forum for the same problem for other laptops. They dont seem to work.. Pls help.. Thanks..
Solved! Go to Solution.
Accepted Solutions
06-21-2016 09:14 AM - edited 06-21-2016 09:25 AM
Hi @SG50,
Welcome to HP Forums! I have read your post and wanted to help.
I understand that the hotkeys does not work on your laptop in Windows 10. Here is a link of the drivers for your model in Windows 10: http://support.hp.com/gb-en/drivers/selfservice/HP-15-ac100-Notebook-PC-series/8499326/model/9329831
Please download the HP System Event Utility under Software-Solutions, and install it on your laptop to test if it works.
The Windows 10 you installed is a copy of retail version, you can also contact Microsoft for the issue.
Let me know how it goes.
If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
Regards,
I work on behalf of HP
Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
06-21-2016 09:14 AM - edited 06-21-2016 09:25 AM
Hi @SG50,
Welcome to HP Forums! I have read your post and wanted to help.
I understand that the hotkeys does not work on your laptop in Windows 10. Here is a link of the drivers for your model in Windows 10: http://support.hp.com/gb-en/drivers/selfservice/HP-15-ac100-Notebook-PC-series/8499326/model/9329831
Please download the HP System Event Utility under Software-Solutions, and install it on your laptop to test if it works.
The Windows 10 you installed is a copy of retail version, you can also contact Microsoft for the issue.
Let me know how it goes.
If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
Regards,
I work on behalf of HP
Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
06-25-2016 10:03 PM
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