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HP Recommended
Compaq mini
Microsoft Windows XP

Hello

 

Cant get in to my laptop, get this message

 

 

Enter CURRENT Password:

Password check failed

Fatal Error... System Halted.

CNU9312YS9

 

Please help.

 

Best regards Mattias

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Please try -  

e9lof37ino

 

3rd Character is Lower case L as in LIMA

4th and the last is Lower case O  not Zero

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Please try -  

e9lof37ino

 

3rd Character is Lower case L as in LIMA

4th and the last is Lower case O  not Zero

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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