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HP Recommended
Hp Pavilion g6-2202sl
Microsoft Windows 10 (64-bit)

After the update from 8.1 to Windows 10, my bluetooth disappeared. I've tried everything. It seems there isn't anymore Bluetooth in my PC. Am I to buy a Bluetooth dongle and install it, or this could cause damage? Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Are you sure your machine had Bluetooth ? The specs does not say that

 

             http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03509182

 

It is ok to use any USB Bluetooth adapter/dongle.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

Are you sure your machine had Bluetooth ? The specs does not say that

 

             http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03509182

 

It is ok to use any USB Bluetooth adapter/dongle.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you! That was the information I had been looking for in these latest days. I'll buy it tomorrow!

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