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‎12-05-2016 03:05 AM - edited ‎12-05-2016 03:08 AM

HP Recommended
Product: HP Omen 15-ax033dx
Operating System: Microsoft Windows 10 (64-bit)

I have recently purchased an HP Omen 15 laptop, and have noticed that the HP support Assistant has not been working. While there are options, the "Next" button is always grayed out, preventing me from further using the software no matter what button I press.

Enclosed is a screenshot of the page. Any assistance would be appreciated.

 

https://gyazo.com/bfd23477306fed23f4b342ffbd9b2ebc

 

Edit: Disregard this issue. It turned out there was one question that I had forgotten to answer. This solved the problem in answering it.

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-05-2016 03:24 PM

HP Recommended

Hi @DoctorW

 

Welcome to the HP Forums!

 

Perfect, I am really glad to hear that the issue is taken care.

 

If any other questions arise, please feel free to write back to me.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

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1 REPLY 1

‎12-05-2016 03:24 PM

HP Recommended

Hi @DoctorW

 

Welcome to the HP Forums!

 

Perfect, I am really glad to hear that the issue is taken care.

 

If any other questions arise, please feel free to write back to me.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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