• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-18-2017 11:31 PM

HP Recommended
Product: HP Elitebook 840 G3
Operating System: Microsoft Windows 7 (64-bit)

Hi,

I down graded from Win 10 and after recovery i re installed the softwares from the website but some of the pacakages are SHOWING INSTALLER PACKAGE IS CORRUPTED.. and one of them is Synaptics Mouse Driver.. and i  am unable to use it properly no gesture support.. Now where to find the installer File?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-18-2017 11:53 PM

HP Recommended

Hi,

 

Please try

 

Type:

Driver-Keyboard, Mouse and Input Devices

Version:

19.0.19.54 Rev.A

Operating systems:

Windows 7 (64-bit)

Release date:

Jan 31, 2017

 

File name:

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79017.exe (190.0 MB)

 

Description:

This package contains the Synaptics Mouse driver. The driver provides advanced features such as PalmCheck, EdgeMotion, tap zones, double-tap, and tap-to-select. This package is provided for supported notebook models running a supported operating system.

Fix and enhancements:

- Provides the updated driver.

 

More drivers for this product:

 

     https://support.hp.com/ro-en/drivers/selfservice/hp-elitebook-840-g3-notebook-pc/7815294

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎04-18-2017 11:53 PM

HP Recommended

Hi,

 

Please try

 

Type:

Driver-Keyboard, Mouse and Input Devices

Version:

19.0.19.54 Rev.A

Operating systems:

Windows 7 (64-bit)

Release date:

Jan 31, 2017

 

File name:

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79017.exe (190.0 MB)

 

Description:

This package contains the Synaptics Mouse driver. The driver provides advanced features such as PalmCheck, EdgeMotion, tap zones, double-tap, and tap-to-select. This package is provided for supported notebook models running a supported operating system.

Fix and enhancements:

- Provides the updated driver.

 

More drivers for this product:

 

     https://support.hp.com/ro-en/drivers/selfservice/hp-elitebook-840-g3-notebook-pc/7815294

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎04-19-2017 02:50 AM

HP Recommended

Well Thank You!

 

This Worked..

 

I also have one few questions...

 

PCI Simple Communication Controller

 

Hardware ID 

 

PCI\VEN_8086&DEV_9D3A&SUBSYS_8079103C&REV_21
PCI\VEN_8086&DEV_9D3A&SUBSYS_8079103C
PCI\VEN_8086&DEV_9D3A&CC_078000
PCI\VEN_8086&DEV_9D3A&CC_0780

 

Which driver to use for this...

 

And secondly 

 

Elitebook 840 G3 Comes with Sim Slot..

 

I am unable to figure out how to use it... because inserting Sim does nothing

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.