Uninstalled Win 10 replaced with Win7 pro -- Cannot find drivers for Ethernet Adapter and USB Adapte

[BigFrankSLO]

Father-in-law purchased Pavilion with Win10 - He is 84 and cannot navigate through win10. Iinstalled Win 7 pro, all updates, got wireless network adapter working, most other drivers are operational -need the fast ethernet adapter & USB adapters now. anybody???

[Paul_Tikkanen · Accepted solution]

Hi:

Here are the links to the USB and ethernet drivers...

USB:  Download, unzip and run the setup.exe file from the link below.

https://downloadcenter.intel.com/download/22824/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Control...

Ethernet:

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75522.exe

[mdklassen]

> cannot navigate through win10 ...

Could you have put icons on the taskbar on the bottom row, and shown him "click here to open your E-mail; click here to open a web-browser"?  What other programs would he use?

Hang on to the media to re-install Windows 10, because Microsoft will not support Windows 7 after January 2020 -- less than 3 years away.  You'll need to install Windows 10 at that time.

[BigFrankSLO]

That worked perfectly -- Thank you for the support

[BigFrankSLO]

Thanks for the thoughtful ideas.

I will put icons on the desktop for him so it will be up front for him on boot up.

The challenge is what i suspect happens with many seniors -- Short term memeory loss.

For him, Win10 was like tryong to read and understand a new language for the first time everytime he booted up the os

Thanks again

[Paul_Tikkanen]

You're very welcome.

[BigFrankSLO]

Looks like I forgot to ask for help with the correct graphics & video drivers -- Anyone out there that can help with this.

BTW - My father-in law is managing the Windows 7 down-grade fust fine. Thanks for all the emails

[Paul_Tikkanen]

Hi:

Intel only developed graphics drivers for W10 for the 7th gen platforms.

See this related thread which I helped someone else with this morning with the graphics, and use the info I posted to modify the W10 Intel graphics driver in the discussion.

The nvidia graphics adapter is N/A to the 15-au123cl.

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Cannot-install-win7-64-pro-in-h...

Apparently, the driver from the Probook 450 G4 may work for your model too.

[BigFrankSLO]

Did not work

I modified the igdlh64.inf swsetup\sp78781\Graphics folder but that did not work.

Thr NVIDIA driver would not load.

Below is the hardware ids from the standard graphics controller

PCI\VEN_8086&DEV_5916&SUBSYS_8215103C
PCI\VEN_8086&DEV_5916&SUBSYS_8215103C
PCI\VEN_8086&DEV_5916&CC_030000
PCI\VEN_8086&DEV_5916&CC_0300

Any other ideas?

[Paul_Tikkanen]

Try modifying the driver using the hardware ID's that were used in the example.

If you can't get the Intel driver to install, the nvidia driver will not install.