Vertical scrolling (touchpad) not working

[alex1294]

Vertical scrolling on touch pad not working.

"Scrolling" on the mouse settings from Synaptics is enabled.

I can zoom in/out using two fingers on the pad, but the scrolling doesn't work.

I remember reading about a guy uninstalling Synaptics and installing other drivers and he made it work, but I can't remember which drivers.

Any ideas?

[DavidPK]

Hi,

Try the following.

Download the Synaptics driver on the link below and save it to your Downloads folder.

http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72041.exe

Turn off your wireless card.

Open windows control panel, open Programs and Features, right click the current Synaptics driver and select Uninstall.

When complete, restart the notebook.

When windows has reloaded, open your Downloads folder and run the Synaptics installer - when this has completed, restart the notebook again.

If scrolling now works Ok, turn your wireless card back on and use the utility on the following link to prevent Windows 10 from automatically updating the Synaptics driver.

https://support.microsoft.com/en-gb/kb/3073930

Regards,

DP-K

[alex1294 · Accepted solution]

I found the problem, apparently "one finger edge scrolling" wasnt enabled, but  "two finger..." was, I still don't know how to scroll using two fingers but whatever