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‎01-04-2017 01:49 AM

HP Recommended
Product: hp pavilon dv4
Operating System: Microsoft Windows 10 (64-bit)

pls help ,, a base system devise driver is missing after installing windows 10 64 bit @ my hp pavilon dv4

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-04-2017 07:09 AM

HP Recommended

Hi:

 

You need to go to your specific dv4's support page, download and install the latest card reader driver for your model.

 

There won't be one for W10, but even one for Vista or W7 should work.

 

Base System Device is what the card reader is called when you don't have a driver installed for it.

 

 

View solution in original post

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4 REPLIES 4

‎01-04-2017 02:21 AM

HP Recommended

Hi,

 

What is your dv4 ?  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

BH
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Was this reply helpful? Yes No

‎01-04-2017 07:09 AM

HP Recommended

Hi:

 

You need to go to your specific dv4's support page, download and install the latest card reader driver for your model.

 

There won't be one for W10, but even one for Vista or W7 should work.

 

Base System Device is what the card reader is called when you don't have a driver installed for it.

 

 

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‎01-04-2017 07:28 PM

HP Recommended

thx, problem solved

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‎01-04-2017 07:40 PM

HP Recommended

You're very welcome.

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