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- battery doesnt hold a charge
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08-19-2016 11:25 AM
8 months old - works fine - battery (4 cell 41WHr lithium ion) - doesn't hold charge as well as others i've had. goes from full charge to 75% in about 8 days with no use (didn't turn on). Battery tests OK - i'm concerned about something in computer using a bit of current when shut off.
Does 100% charge to 75% charge in 8 days without turning on the computer seem normal??
Thanks
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Accepted Solutions
08-20-2016 05:20 PM
Hello;
Allow me to welcome you to the HP forums!
What you're not aware of is that with Win10, even when you turn off your PC, it is still running -- because it uses a new form of hibernation known as FastStartup. This is a very different thing from Fast Boot.
There are two ways to disable FastStartup in Win8/10; (1) through the Control Panel, and (2) through an elevated command prompt.
Control Panel - Open Control Panel --> Power Options.
Select "Choose what the power buttons do"
Select "Change settings that are currently unavailable"
At the bottom of the Window, under Shutdown settings, uncheck the box regarding fast startup
Elevated command prompt - run the following command:
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Power" /V HiberbootEnabled /T REG_dWORD /D 0 /F
In both cases, reboot Windows.
After this, the PC should draw little or no power after you turn it off -- but it will take longer to boot.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
08-20-2016 05:20 PM
Hello;
Allow me to welcome you to the HP forums!
What you're not aware of is that with Win10, even when you turn off your PC, it is still running -- because it uses a new form of hibernation known as FastStartup. This is a very different thing from Fast Boot.
There are two ways to disable FastStartup in Win8/10; (1) through the Control Panel, and (2) through an elevated command prompt.
Control Panel - Open Control Panel --> Power Options.
Select "Choose what the power buttons do"
Select "Change settings that are currently unavailable"
At the bottom of the Window, under Shutdown settings, uncheck the box regarding fast startup
Elevated command prompt - run the following command:
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Power" /V HiberbootEnabled /T REG_dWORD /D 0 /F
In both cases, reboot Windows.
After this, the PC should draw little or no power after you turn it off -- but it will take longer to boot.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
08-21-2016 12:18 PM
Thanks for the welcome and your clear, concise solution to the problem. I will disable “fast startup” - Windows10 has been no speed demon on booting up anyway and if it takes a bit longer, I can live with that.
For me. the most disappointing thing about Windows10 has been that I’ve been told you can’t install and run MS Works on it. I primarily use my computer for word processing and spreadsheets. The Office programs (Word and Excel) are much more cumbersome to use than Works which does everything I need. I have hundreds of Works documents that I need to convert to Word and Excel to work with them with Windows10.
I presume there isn’t any way to get Windows10 to accept Works - right?
Thanks again, Bill
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