can avg or kaspersky rescue disk help to remove virus from infected pcs and make them bootable ?

[supporter1]

can avg or kaspersky rescue disk help to remove virus from infected pcs and make them bootable ?

[WAWood]

@supporter1

Any AV product that comes with bootable media can be used to remove malware -- but it is unlikely they will fix a boot problem.

Since you have Win10, you can do that yourself.  You will need access to a working PC for this step in order to create the media needed to repair your PC boot loader.

Once you have that, please download and create Win10 install media from this link: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10

Note that when you go do download and build install media, the tool defaults to matching what is already installed on your PC (as in, Home for Home, 64-bit for 64-bit). While you CAN change these settings, do NOT. If you do, the resulting media will be different and will force you to enter a NEW product code!

Boot from the media you created, and follow the directions in this link: http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html

You will need to go to the Advanced Options screen and click on Startup Repair. You will probably have to run Startup Repair three times for it to fix all the boot loader problems.

When done, your PC should boot OK. If it does not, there is a more serious problem.

Good Luck

[supporter1]

i am asking about pc which is not booting windows due to virus infection

[WAWood · Accepted solution]

Right -- and you said "rescue disk" -- which is a BOOTABLE disk that does not require Windows to run.

These disks are specifically designed to boot into a form of Linux, which the viruses can't affect, so you can then launch their malware removal apps and clean the PC.