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My computer keeps jumping around . Like when I am in the middle of typing it hesitates and stops me from typing and theI I have to retype again.  It's very irritating. What is causing this? and how do I fix it?

1 REPLY 1
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Hi @mkttygrl9,

 

Good Day! 🙂 Thanks for reaching out! This is a great location to get resolutions and interact with experts from the community. I understand that the computer has issues with typing. It jumps around, pauses while typing. It will be a delight to assist you. 🙂

 

You’ve done an excellent job on diagnosing the issue from your end. Kudos to you on that score. It is always a privilege to work with tech-savvy customers like you. We greatly value your relationship with HP.I am privileged to share this platform with you. 🙂

 

First off, We need to isolate the issue to being hardware or software related.

  • I would also require more information regarding this to assist you better.
  • Please let me know the complete computer model# and operating system used.
  • When did it first begin?
  • Is it a desktop or notebook computer?
  • Did any software application installation or update cause this?
  • Have you tried checking by typing with multiple applications like MS word, notepad or online?

If the occurrence is recent you could try a system restore to a good known working date before the issue started from this link assuming that the operating system is either Windows 10 or Windows 8. Link: http://support.hp.com/us-en/document/c03327545

  • Please run complete system diagnostics from this link to establish that the hardware is fully functional: http://support.hp.com/in-en/document/c03467259 (assuming that the operating system is windows 10 or windows 😎
  • If any component fails, please make a note of any failure code.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂 Please reach out for any issues and I'll be there to assist you.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 Take care now and have a splendid week ahead. 🙂

DavidSMP
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.