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‎01-24-2017 07:26 AM

HP Recommended
Product: Folio 9470m
Operating System: Microsoft Windows 10 (64-bit)

hello,

 

i want my fingerscanner to work so i can inpress my co workes and have fun whid it 😄

3 people had the same question
5 REPLIES 5

‎01-24-2017 07:43 AM

HP Recommended

Hi

 

I totally understand :generic:

 

Use Driver : http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_173877_1&swEnvOid=419...

 

Use Software to configure it : http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=8741948&swItemId=ob_164576_1&swEnvOid=419...

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

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-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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‎01-25-2017 04:13 AM

HP Recommended

hey,

 

it did not work 😧

 

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‎01-25-2017 06:29 AM

HP Recommended

Hi

 

could you tell me which one did not work? and what was the error?

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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‎01-25-2017 06:41 AM

HP Recommended

i tryd it all but the driver did not work to the finger scanner like it dont pick it up 

i tryd to use the program and it sayd put in ur finger scanner bit i have it in my pc.

😧  😧

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‎01-26-2017 02:26 PM

HP Recommended
don't know how to use fingerprint reader, can't see biometric on device manager,help.. hp elitebook workstation 8560w
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