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Student
Posts: 1
Member Since: ‎08-10-2013
Message 1 of 4 (6,757 Views)

how to unlock Compaq Presario cq57

how do I unlock my laptop. I forgot my password and I don't have a password recovery disk

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Dean
Posts: 6,800
Member Since: ‎07-17-2009
Message 2 of 4 (6,744 Views)

Re: how to unlock Compaq Presario cq57

I am assuming that you are asking for Windows Password.

There are several ways to reset the password. Refer the following weblink for steps:

http://www.howtogeek.com/96630/how-to-reset-your-forgotten-windows-password-the-easy-way/

 

If this does not help, there are multiple other ways in the following weblink:

http://www.sevenforums.com/tutorials/238737-user-account-reset-password-windows-7-a.html

I am an HP employee.

Regards,
Vidya

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Honor Student
Posts: 2
Member Since: ‎07-18-2016
Message 3 of 4 (41 Views)

Re: how to unlock Compaq Presario cq57

How do I unlock my laptop without using my password which I cannot remember in its entirety?  I think that the password problem may be a case sensitive issue.  I have spent many hours on this matter and would like to use the computer.  Thanks for your help.

 

Marie19

Honor Student
Posts: 2
Member Since: ‎07-18-2016
Message 4 of 4 (40 Views)

Re: how to unlock Compaq Presario cq57

thanks so much.  i will give it a try.

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