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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-23-2016 07:53 PM

HP Recommended
Product: hp envy 6-00us sleekbook
Operating System: Microsoft Windows 8.1 (32-bit)

when I try to sinc my hp envy laptop with my microsoft surface 3, I get a number in the code box with the question " is this your code". It doesn't let me change the code numbers. If I hit "No" it closes and does another search for my hp laptop. I don't know my code.  If I click on yes, it checks and says it is incorrect and closes to do another search.  It always finds my hp but the numbers are never right when I click yes.

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