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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-22-2016 12:46 PM

HP Recommended
Product: Elitebook 8730W
Operating System: Microsoft Windows 7 (64-bit)

I need to clear the  user entry in the Sparekey.  I have the correct BIOS password as well as all three correct answers to the security questions so I am able to go into the Sparekey user page too.  However, I am unable to remove the user name entry on the screen.  Even though I can choose "Do Not Show Me Again" option, what I really want is to totally remove the existing Sparekey user information before giving it to another user.  There is no "Delete" option anywhere.    I could not find any Sparekey user guide either.  Can someone help me in solving this issue?

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