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08-18-2016 05:03 PM - last edited on 08-18-2016 05:08 PM by Omar-E
Serial number [personal information removed]
Product number GS066PA
I recently upgraded tp Windows 10 (whick took over 24 hours) but the PC was unstable and would freeze once an application was opened. i rolled back to Windows 7 Ultimate.
I notice on the product support/driver page a note that drivers are only available for Vista.
Is there a safe site to upgrade to Windows 10 with the requisite drivers?
My PC is original bar the following;
4GB ram
250GB SSD Hard drive
and offered updates.
Solved! Go to Solution.
Accepted Solutions
08-19-2016 08:59 AM
I wish I had good news for you, but I don't.
Sorry to be the bearer of bad news, but the problem you're up against is that Microsoft only supplies drivers with the most basic functionality, and what you really need for FULL functionality is the specialized drivers written for the specific hardware found in your HP PC -- and unfortunately, there are no HP Win10 drivers for your PC. HP only guarantees Win10 compatibility for machines made after August, 2013. HP does not have any schedule indicating when, or IF, they will be producing drivers for the older machines.
This means that your PC is most likely NEVER going to be fully functional under Win10 because the drivers it needs for full functionality simply do not exist!
To retain full functionality on your PC, you need to stay with Vista.
I am a volunteer and I do not work for, nor represent, HP
08-19-2016 08:59 AM
I wish I had good news for you, but I don't.
Sorry to be the bearer of bad news, but the problem you're up against is that Microsoft only supplies drivers with the most basic functionality, and what you really need for FULL functionality is the specialized drivers written for the specific hardware found in your HP PC -- and unfortunately, there are no HP Win10 drivers for your PC. HP only guarantees Win10 compatibility for machines made after August, 2013. HP does not have any schedule indicating when, or IF, they will be producing drivers for the older machines.
This means that your PC is most likely NEVER going to be fully functional under Win10 because the drivers it needs for full functionality simply do not exist!
To retain full functionality on your PC, you need to stay with Vista.
I am a volunteer and I do not work for, nor represent, HP
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