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- Does HP Care Pack Extended Warranty cover screen damages?
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02-21-2017 12:22 AM
Product: HP Spectre x360 4003dx
Operating System: Microsoft Windows 10 (64-bit)
Hi
I own a Spectre x360 4003dx laptop and my warranty expired last year. I was out of country so could not renew it and I am planning to renew my warranty now. Will HP cover any accidental damages induced after buying of warranty like broken screen?
2 REPLIES 2
02-21-2017 01:26 AM
You may need accidental damage protection for that I suppose.
See this: http://h71016.www7.hp.com/html/helpmechoose/carepacks/care_packs_psg.asp
http://www8.hp.com/us/en/services/consumer/carepack-overview.html
02-21-2017 09:11 AM
Yes can buy Pick Up and Return with Accidental Damage Protection warranty for your Spectre X360. HP dont support IN- Home service with Accidental Damage Protection for part replacement for Spectre model . http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4AA6-7320ENUS
Regards
Rajan
I am an HP employee.
Rajan
I am an HP employee.
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