• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-23-2016 07:22 AM

HP Recommended
Product: Elitebook 1040G3
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

I have a big issue on using Google Hangouts when my Notebook is docked.

 

As soon as I try to connect to a Hangouts meeting the PC goes in blue screen.

 

Everything works well when I'm not using the docking station.

 

Docked configuration:

 

  • Elitebook 1040G3 (v1a85ea#abz)
  • HP UltraSlim Docking Station (D9Y32AA)
  • DVI Cable
  • Full HD Samsung Monitor

Drivers and firmwares updated to the latest version.

 

Tried also to update the docking firmware to 2.28.000 Rev.A (sp74203) with no changes.

 

2.30.000 Rev.A(18 apr 2016) could be used for my model too even if not listed?

 

Any help would be appreciated.

 

Regards

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.