• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-03-2016 08:12 AM

HP Recommended
Product: Z Book 15G2
Operating System: Microsoft Windows 7 (64-bit)

When the computer (N6K85UP#ABA) is attached to a A7E34AA#ABA docking station with two monitors attached, one portrait and the other landscape, and the notebook open (i.e. 3 screens visible), when the computer starts up or awakes, the portrait monitor has banding along its bottom quarter.

 

Workaround:

I can clear the problem by changing the portrait display resolution to any other resolution and the screen is fine once the screen refreshes. I can also clear the problem by unplugging the HDMI cable for that monitor and reconnecting.

 

Failed Fixes:

New monitor and HDMI cable

New mother board

Updated Intel graphic driver

 

My graphics drivers are:

Intel 10.18.14.4280  

DameWare Development 1.1.0.0

Advanced Micro Devices, Inc. 13.352.1018.1001

(as a side question, does this computer use the Intel processor or a graphics card for the display)

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.