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HP Recommended
HP Pavilion - 15-au100NE

I have bought this laptopLaptop Spec

 

Used it for 3 days with no gaming no issues!but When i start playing any game i get this

sound ( you can clearly hear at the end ) : Hear it

 

 

i post this because i know that hp warranty and support services in my region wont help me ...

 

 

i just want to know what can cause this sound !

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @april88 ,Thank you for visiting the HP Support Forums and Welcome. I understand that you are

getting sound from the graphics card in your HP Pavilion - 15-au100NE notebook.

 

Don't worry though as I have few steps to determine the issue and find a solution as well,

  • Please update the Bios driver and graphics card driver in this notebook.
  • Click here to find the latest drivers.
  • Once you open the above link type in the hp product number it will take to drivers page.
  • Download and install the driver, this issue would be fixed.

If the issue is not fixed please contact HP phone support for further service options.

 

Let me know how it goes.

Thanks for being a part of the HP community.

Please let me know if this helps resolve the issue by marking this post as "Accept as Solution".

If you require further assistance, let me know and I will gladly do all I can to help.

If you wish to say "thanks" for my efforts, click the "Thumbs Up" to give me a Kudos.

Sandytechy20
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @april88 ,Thank you for visiting the HP Support Forums and Welcome. I understand that you are

getting sound from the graphics card in your HP Pavilion - 15-au100NE notebook.

 

Don't worry though as I have few steps to determine the issue and find a solution as well,

  • Please update the Bios driver and graphics card driver in this notebook.
  • Click here to find the latest drivers.
  • Once you open the above link type in the hp product number it will take to drivers page.
  • Download and install the driver, this issue would be fixed.

If the issue is not fixed please contact HP phone support for further service options.

 

Let me know how it goes.

Thanks for being a part of the HP community.

Please let me know if this helps resolve the issue by marking this post as "Accept as Solution".

If you require further assistance, let me know and I will gladly do all I can to help.

If you wish to say "thanks" for my efforts, click the "Thumbs Up" to give me a Kudos.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.