Graphics Driver Issues

[jc23football]

I recently updated my graphics drivers through the AMD website, which I didnt realise at the time, did not fully support the laptop itself. After doing that I had a problem with playback of videos where in some circumstances the video would be black but the audio would still play. I tried uninstalling the graphics driver which seemed to fix the video problem but then none of my games would launch at all. Is there a way I can revert the graphics drivers to the base version where I didnt have either of these issues?

[Paul_Tikkanen · Accepted solution]

Hi:

See if running the system restore utility works.

Select a restore point that was created before you tried to upgrade the graphics driver from AMD.

If you are not familiar with how that works, please see the info at the link below.

http://windows.microsoft.com/en-US/windows7/Restore-system-files-and-settings

If that doesn't work, then reinstall the AMD/Intel switchable graphics driver from your notebook's support and driver page.

If you are unsure of which one that would be, please post the full model number of your dv6 notebook.

[Amouri]

i've almost the same problem with my graphic driver.

the problem i'm facing that the HDMI socket is not seen at all from the laptop

model no. Pavilion dv6-3300ee