• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP 15-f337 Notebook

My Synaptics touchpad click touch feature is turned off in settings.  I have used the registry editor to set the "DeleteUserSettingsOnUpgrade" value to 0 (zero) to ensure that my settings are saved on power down (Thank you to forum user DavidPK for telling me about this).  It works much of the time, but at inopportune times it will still "forget" my touchpad preferences and the touch click and finger gestures are re-enabled.  If I go through the registry edit procedure I can see that the "DeleteUserSettingsOnUpgrade" has been set to 1 (one) again!  So something is occassionally reseting my registry and clearing my touchpad preferences!

 

Is there any way to stop this Hp notebook from continuously changing my preferences and even my registry settings?  I'm not going to buy any more HP products.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.