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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-29-2017 03:15 AM

HP Recommended
Product: HP Elitebook 840 G3
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have an issue with the display port of a HP Elitebook G3 with Product ID L3C64AV

It does not recognize in anyway with a HP ZR2740w 27 inch screen. I have upgraded video drivers on laptop. Tried to find drivers for the display for Windows 10 Enterprise ( 64 bit ) with no results.

The screen is ok since it works with an old laptop model HP Elitebook Folio 9470m and display port and Windows 7 Enterprise 32 bit

 

Note that the screen only has a HDMI connection and display cable.  

 

The only result I was able to get is a quick image of the screen for 2 seconds. When checking screensettings in Windows 10, it does not get recognized at all.

 

Any other solutions to this that can be helpful?

 

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