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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-31-2016 01:57 PM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (64-bit)

I have an HPEnvy x360. Yesterday I opened laptop to find screen cracked. Could not figure out how or why since the laptop stays in the same area and has never been dropped. Then I did a search and found it is a common problem in many HP laptops, and costs hundreds of dollars to fix.

 

Is HP doing anything to address this problem?

 

My HP ENVY is still under warranty, but not sure screen is covered.  This laptop has been the WORST experience ever in all my years of using desktops, laptops. Before this happened, in the first 5months, I had to contact Support more than I did in 5 years of owning MAC and more than 10 years of owning other desktops.  That's just wrong.

 

I want my money back.

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