• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-19-2017 08:56 AM

HP Recommended
Product: HP Elitebook 2740p
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I have bought a laptop HP Elitebook 2740p with Windows 10 Pro 64x but the touchscreen is not working.. I can only use the pen, not my fingers. 

I have tried to install Wacom tablet driver, the last one on the website, but it's not working.
I can't see the HID-Compliant touch screen in Device Manager so I think it's the problem but I can find the good driver for Windows 10 (because I think it's the problem) to see that.

Do you have any suggestion? 

Thanks you.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.