• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-28-2017 03:56 AM

HP Recommended
Product: HP Elitebook 8570w
Operating System: Microsoft Windows 10 (64-bit)

My HP Elitebook 8570w has had the same issue since I bought it in 2015.

 

I leave my laptop running all day during working hours. Sometimes I leave for a short period of time and when I return (usually after 10 - 20 minutes) I should be able to just continu working.

Most of the time, it works perfectly: I move the mouse, the screen turns back on, I login and continu working. Other times (it seems really at random) I cannot get the screen to turn back on and the fans are running at full speed. The only solution is to turn off the power by holding the power button for a couple of seconds and rebooting the system.

 

I have searched and found multiple people with similar problems, but not the exact same issue. Can anybody assist me to find the source of the trouble and fix it?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.