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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-08-2017 05:57 PM

HP Recommended
Product: HP Folio G1
Operating System: Microsoft Windows 10 (64-bit)

I bought two HP Folio G1 ultrabooks, in one was M7 processor and glossy touch screen in second was M5 processor and matte full HD non touch screen antiglare. I not like glossy screens and swaped motherboards, all reconnected as was before, but that is intersting all working iin both laptops with no any problems, only one issue in M5 model with new installed touch glossy screen, it's after instaliation Windows 10 can't see that it's touch panel and touchscreen is not working only as normal screen. but it's 100% touch screen. And I now think this problem in Bios or in Windows or in hardware?  Because in Windows 10 with this glossy screen with touch panel show Pen and Touch: No Pen or Touch Input is available for this Display.  Operating system installed was on this motherboard when is had matte screen, but when I swapped motherboards and connected touchscreen, Windows 10 can't see it and even not helped full system reset of Windows 10.

Or it's such politic of HP if you buying non touch model you must stay with non touch model without any chances to replace glossy screen on matte or overvise. 

 

Thanks in advance for answer. Hope will appear in HP any real hardware speccialist who is can answer on this my question.

 

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